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Welcome to Ribbon! 🎉

Thank you for joining Ribbon! Let’s make your brand’s gifting experience unforgettable. This form will help us fine-tune everything, so let’s dive in!

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Tell Us About You! 💌 ^*

First Name ^*

Last Name ^*

Email ^*

Brand ^*

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Countdown to Launch 🚀

When do you plan on launching?

Ribbon is fully self-serve. However, if you want our help onboarding, it generally takes about a week.

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What are your goals? 🎯 ^*

Leverage Ribbon for customer acquisition

Grow gifting revenue channel

Increase existing customer LTV

Enhance brand loyalty through personalized gifting experiences

Integrate gifting into marketing and sales strategies

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Collaborator Access Code 🔑

Granting collaborator access allows us to give you the most seamless experience and most helpful support.

Can't find your 4-digit code? Click here to find out how

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Gifts and Exclusions 🎁

Are there any products you’d like to exclude from Ribbon gifting?

For the best gifting experience, we recommend enabling Ribbon on most products. If there are any specific items you don’t want to include (e.g., final sale or non-giftable products), please list them below.

Products to exclude from Ribbon gifting:

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Shipping & Fees 💸 ^*

Do you want to charge for shipping on gift items? We recommend you ship gifting items for free.

Note: recipients are never charged for shipping. This is a fee passed along to gift purchasers.

I want it to be free

I want to charge a flat rate

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Shipping & Fees 💸

Let us know what your flat rate is:

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Order Types & Tagging 🏷️

Ribbon creates two order types: a gift purchase order and a gift redemption order. Let us know if you’d like any tags added to each order type to keep things organized! This can be helpful in filtering and analytics on your store.

Would you like to add custom tags to gift orders? If so, list the tags for gift purchase orders and gift redemption orders separately.

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Warehouse Wizardry 🧙

Drop in your WMS provider details and a POC we can keep on file and everything is set up to run smoothly.

Although this will help us get on the same page as you, this field is optional.

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Store Vibes & Theme 🎨 ^*

Got special features, quirks, or hidden gems in your store? We’d love to know!

Helpful info includes your theme name, any pre-or post-purchase apps (like Global-E, fraud protection, upsell tools), or custom solutions our app should interact with.

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How do you want to rollout? 📢 ^*

Do you want to start with Ribbon enabled on all products on your store or only on certain products?

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Gift Button Style on Your Store 🖱️ ^*

How would you like the “Give as Gift” button to look on your product pages?

Where should it go? (Above/below “Add to Cart,” etc.) Any color or style preferences? Let us know to make sure it fits your vibe perfectly!

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Gift Button Style on Your Store 🖱️

If you have an image or screenshot of what your layout looks like or what you want it to look like, you can upload it here

You can drag & drop or paste as well

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Communication Station 📬

Our channel for communication and updates is Slack. Let us know who in your team needs to be looped in:

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Thank you! 🙌

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